Protecting the Frontline Worker: How Linde Creates a Safety Culture

Linde is a company with more than 140 years of experience in technology innovation. It builds high-quality solutions, technology and services in the field of gases and engineering. It operates more than 2,000 sites in more than 100 countries around the world with over 70,000 employees and over $33 billion in sales in 2022. It has a best-in-class safety performance with a lost workday rate (LWR) that is four-times better than the U.S. OSHA average.

Summary

Linde provides high-quality solutions, technology and services in the fields of gases and engineering. With over 2,000 sites in more than 100 countries and over 70,000 employees, creating a unified safety culture is not an easy task. Linde boasts a best-in-class safety performance with a lost workday rate (LWR) that is four-times better than the U.S. OSHA average. However, Linde wanted to replace a number of legacy systems with a single system across all the business units.

Linde looked to Intelex to provide the technology support for a safety management system that can grow with the business to meet an array of challenges in an increasingly disrupted world. Linde uses several Intelex applications, including Audit Management, Incident Management and Job Safety Analysis, to empower frontline workers to report incidents and observations that support leading indicators to keep the entire workforce safe.

Linde had two goals for its safety management system with Intelex. First, it wanted to encourage employees at the frontline to report low-severity incidents to ensure they were providing data for leading indicators that could prevent future incidents from happening. Second, Linde wanted to provide advanced data analysis to improve safety and continuous improvement across the organisation.

Intelex Solution

Since implementing Intelex, Linde has seen an improvement in safety culture, communication and stakeholder visibility into safety incident rates. It provides benchmarking and KPIs for business units, and it offers reports and dashboards to help Linde easily interpret data.

Intelex Applications

Outcome

Since implementing Intelex safety management applications, Linde has seen an improvement in safety culture, communication and stakeholder visibility into safety incident rates.