Good, Better, Best: How George’s Inc. Supports Continuous Safety Improvement with Intelex
George’s Inc. is one of the largest vertically integrated poultry producers in the United States. Founded by C.L. George in the 1920s and headquartered in Springdale, Arkansas, George’s continues to be a family-run organization today, with eight production facilities in four states employing over 7,000 people.
Summary
George’s Inc. is a complex operation with facilities across multiple sites. While there is a strong safety culture throughout the organization, the safety management system was supported by manual processes, which made it difficult for George’s to move from lagging indicators to leading indicators that would help to prevent accidents before they occurred.
George’s began by implementing Incident Management to support its ISO 45001:2018 management system. By starting slowly and gradually implementing applications, users had the opportunity to get used to the new tools and learn how to use them without being overwhelmed by the introduction of multiple applications at the same time. The result was a significant improvement in leading indicators, DART rate and worker engagement.
Intelex Solution
With a new data-driven approach supported by Intelex, George’s has strengthened its overall safety culture, worker engagement, communication and training for frontline workers. All these improvements have resulted in not only better safety results, but a stronger safety culture across the organization.
Intelex Applications
Outcome
Since implementing Intelex, George’s Inc. has had a DART (Days Away, Restricted or Transferred) rate reduction of around 54 percent.
