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Live Support
For urgent production support or system outages, speak to a human operator.
- North America: 1-877-932-3747
- International: +44 (0) 20 3795 5646
- Email: [email protected]
For Users
If you are an employee who uses Intelex to report forms, track activities, or complete standard work certifications. Are you experiencing:
- Issues with password recovery and logging in
- Completing assigned training checklists
- Troubleshooting on-site form submission errors
Contact your system administrator.
Because your company's Intelex system is private and secure, our public support team cannot directly modify your password or manage your local training tasks. If you are locked out or need access, please use these quick methods to find your company's designated support contact:
- Check Your Local Intranet
- Visit your company's internal portal, IT helpdesk, or employee directory. Search for terms like:
Intelex,Safety Software Support,EHS Portal, orSystem Administrator.
- Visit your company's internal portal, IT helpdesk, or employee directory. Search for terms like:
- Review Your Email Inbox
- Search your work email archive for your original system welcome email or training notifications. Look for emails sent from
[email protected]or messages containing your system credentials. The sender or footer usually lists your internal support team's email.
- Search your work email archive for your original system welcome email or training notifications. Look for emails sent from
- Contact Your Direct Supervisor
- Speak with your immediate manager, EH&S (Environmental, Health & Safety) representative, or Quality Assurance supervisor. Ask: "Who is our company's primary coordinator or system administrator for the Intelex safety tracking system?"
For System Administrators
Choose this path if you are the designated coordinator of your enterprise's IT configuration or Intelex environment.- Creating, updating, and escalating technical support tickets
- Configuring organization-wide modules and dashboards
- System upgrades, integrations, and server inquiries
Log a Support Case
Resources to help your team
Stay up to date on industry and EHSQ topics via Intelex’s robust library of Case Studies, Insight Reports, Industry & Product Webinar and Blogs
Create your own customized online demo with our personalized demo builder. Select a pre-made demo or choose from our list of EHSQ solutions and create your own.
Gain access to Intelex application resources and training guides, connect with Intelex customers worldwide and get help by submitting support tickets.