What is CAPA?
CAPA (Corrective and Preventive Action) is a method for identifying, anticipating, and correcting defects and non-conformances that prevent your products or services from meeting customer requirements.
Corrective and Preventive Action software is critical to tracking existing or potential non-conformances and identifying root causes. Intelex Corrective Action software can help you document issues, initiate containment, and develop an appropriate response plan to ensure you meet customer requirements and prevent future defects.

With Intelex Corrective Action Reporting you can:
Mitigate risk
Maintain compliance with a complete history of nonconformities and corrective action reports for audit and compliance purposes.
Increase Efficiency and Productivity
Report on corrective actions faster across multiple locations with user-friendly data-gathering tools including standardized reporting templates and mobile data capture.
Champion Continual Improvement
Share organizational learning in bulletins across the organization to drive a quality culture of continual improvement.
Intelex Corrective Action Software
Intelex Corrective Action Software is a crucial part of your quality management system. You can simplify identification of nonconformities, determine containment issues, and investigate root causes all from a single system. Standardized templates, data visualization tools, and a centralized system of record ensure effective reporting and continual improvement at all levels of your organization.
"Corrective and preventive actions are put into the Intelex system, which are tracked until completion. This system provides us a great data set for our risk and hazards and helps us prioritize our resources."
- North America-based Water services company with approximately 2,900 employees.
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Reduce the High Cost of Poor Quality: Top 5 Strategies for Managing NCRs and CAPAs
Quality professionals often struggle to make a meaningful dent in the high Cost of Poor Quality (COPQ). Despite their best efforts, many become trapped in a vicious cycle of reactive, inefficient processes where responding to non-conformances (NCRs) and defects takes precedence over increasing efficiencies and implementing proactive quality measures.
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Meet an Intelex Client: Jennifer Burgett - GBW Railcar Services
GBW Railcar, headquartered in Oregon, is a railcar repair shop with 40 locations scattered across 39 states in America. The company sought to discover issues of safety non-conformance within its operations, ultimately to prevent similar incidents through lessons learned.
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What Can Go Wrong, Will Go Wrong: Quality Case Studies
Quality Management is about anticipating the consequences of errors, carelessness, and inefficiency, and about putting robust processes and measurement systems in place to prevent their occurrence.
Download Insight ReportIntelex Solutions Spotlight - Quality Management Software
Learn about how Intelex Quality Management System Software can help you ensure continual improvement and meet your quality requirements.

Get to know our clients and the difference Intelex has made in their organizations.

GBW Railcar, headquartered in Oregon, is a railcar repair shop with 40 locations scattered across 39 states in America. The company sought to discover issues of safety non-conformance within its operations, ultimately to prevent similar incidents through lessons learned.

Missouri-based Hussmann Corp. needed a single solution to manage its supply chain. They chose Intelex for its intuitiveness and customization, and users are eagerly adopting it.

Following a global expansion, England-based produce supplier IPL had to ensure employees in all locations had access to the same data. Intelex ensures they can access it from one source.
The Intelex Platform
The most powerful EHSQ platform on the market, it provides a robust and secure backbone to the Intelex system and the core management functionality upon which all Intelex solutions are built.
The Intelex Platform comes complete with the following components standard with every implementation:
Access your Intelex system from any smartphone or tablet. No shrunken screen, get a unique, purpose-built mobile experience for each Intelex solution and put the full power of the Intelex system in the hands of every user. Offline capabilities allow remote or unconnected users to capture data and sync when they regain connectivity.
Gain 360 degree visibility and get the most out of your EHSQ data with our comprehensive BI platform. Reports, dashboards, data slicers and benchmarking provide a powerful, easy-to-use, self-service tool that will enable your organization to make smarter decisions, create a culture of continual improvement and drive operational excellence.
Learn moreTailor your Intelex system to support multiple geographic locations and configure the primary language of each location or division across your organization.
Store all of your documents in a secure centralized repository, control user access, track versions and revisions and ensure only accurate, up-to-date documents are used.
Learn moreConnect with EHSQ Professionals from around the world to network, collaborate, and share knowledge and expertise. Access thought leadership insights, best practices, resources, and regulatory changes.
Learn moreSeamlessly communicate with other third party systems and applications to push and pull data from one database to the other. Reduce redundancies and allow more in depth data analysis.
Learn moreDrive continuous improvement using a variety of methodologies, including the standard checklist, fishbone (Ishikawa) diagram, 5 WHY, gap analysis and more.
Learn moreRecord and track all relevant internal and external communications. Share information, follow up on activities and increase the efficiency and effectiveness of communication processes.
Learn moreSchedule meetings, send automated notifications to attendees, record and track attendance, and assign and track the completion of follow up tasks. Maintain a record of all meetings and associated documents.
Learn moreMaintain a complete history of records created, modified, maintained, archived, retrieved or transmitted. Log the local date, time and user in compliance with FDA 21 CFR Part 11.
Apply a secondary password prompt for critical or high-importance actions. Enable only permitted users to complete these actions and ensure accordance with FDA 21 CFR Part 11.
Ensure a seamless experience with single sign-on capabilities. Users require a single set of credentials in order to access all areas of their Intelex system.
Map data from Excel spreadsheets directly to the fields within the Intelex system and import. Import historical data or update data for existing records in the system.
Seamlessly guide users through the Intelex system with configurable on-screen tips and walkthroughs to drive user adoption, improve data quality and deliver value on your investment.
Enhance your data with visuals. Upload images and associate coordinates to records of any object type. Example: Upload a body map image and allow users to identify the area where an injury occurred.
Get real-time online and phone tech support for any system issues. Access a comprehensive library of self-serve product documentation, support materials and learning tools within the system.
Software Solutions
Cloud-based software applications to address all areas of a top performing EHSQ program