The Leadership Team

Tasked with leading one of the fastest growing technology companies in Canada, our extraordinary leadership team fosters an environment of innovation and performance excellence

 

President and CEO

Mark Jaine

Mark's leadership and pursuit of excellence have taken Intelex from a niche software provider to a major player in the global EHS and Quality software market. Mark has held various leadership positions within Intelex since he joined the company in 1999, ranging from VP Business Development to Executive Vice President, taking over as President in 2006 and then President & CEO in 2009. Mark has played a founding role in almost every aspect of Intelex’s current business with key operational experience ranging from marketing to sales to services to product management to R&D to finance and human resources. Mark has made Intelex an EHSQ market leader by conceiving of many advancements that have now become industry standards, such as Intelex’s Configurable Reports tool, Configurable Dashboards, Application Builder, the first EHSQ social network with the Intelex-Exchange, and most recently with the launch of the first online/offline mobile platform with the Intelex EverSync Platform. In addition to product innovation Mark has established Intelex as a sales, services and culture leader and can often be found speaking on these topics within the technology industry. Mark has led Intelex to be a recipient of many awards, including the Deloitte’s Best Managed Companies, Fast 50 Companies, TechConnex Company of the Year, Canada’s Top Employer and Best Small/Medium Sized Employers in Canada. Mark also is a recipient of the AceTech Leadership Award from the AceTech Ontario, an association of Canadian Technology Companies, a group which Mark also serves on the board of. Mark has been the driving force behind Intelex’s ability to achieve >40% CAGR over the past 10 years and our clear vision to grow the EHSQ software market over decades to come.

Mark Jaine President and CEO
Chief Strategy Officer

Elie Mouzon

Elie is Chief Strategy Officer at Intelex and is responsible for aligning organization vision, strategy and delivery to expand our customer base. Prior to joining Intelex, Elie was Director of Product Management and Director of the Sustainability Practice at an environmental technology company. Elie has designed Environment, Health and Safety, Quality, Corporate Governance, and Risk Management software solutions for the past 12 years and worked with hundreds of global companies to improve their compliance and overall performance in these areas. Elie has a Master of Science in Advanced Mechanical Engineering at Bristol University, UK, and a Master of Engineering at E.N.S.A.M. College, France. In 2005, Elie graduated with a Master of Philosophy in Engineering for Sustainable Development from the Cambridge-MIT Institute program, at Cambridge University, UK with first degree honours.

Elie Mouzon Chief Strategy Officer
Chief Financial Officer

James Rumble

James is Chief Financial Officer at Intelex. He has worked in a variety of industries including SaaS, retail, airlines and telecommunications. Over the last 10 years, James has held various transformative strategic roles and has cultivated expertise in growing private equity backed technology companies. Before joining Intelex, James was CFO at Hootsuite from 2011-2015 where he was instrumental in delivering global growth for the SaaS based social media management system. From 2006 - 2010, James was Chief Financial and Operating Officer at Canpages, a Canadian local search company that achieved a full strategic exit when sold to Yellow Media. Away from work James enjoys time with his family, hiking, photography and sport.

James Rumble Chief Financial Officer
Chief Customer Officer

Derek Smyth

Derek is Chief Customer Officer at Intelex. He has over than 20 years of experience helping companies fast-track their growth strategy as both a venture capitalist and technology executive. Most recently, Derek was Chief Operating Officer at Vision Critical where he consistently delivered over 25% revenue growth annually. Previous to this, Derek served as Managing Director at OMERS Ventures where he successfully led numerous investments for technology companies including Hootsuite, Hopper, BuildDirect, Desire2Learn, Fusebill, Vidyard, and others. Derek also served as a partner at EdgeStone Capital where he managed investments for numerous companies including Varicent Software (purchased by IBM) and Rypple (purchased by Salesforce.com). Before entering the world of venture capital, Derek held operational roles as CEO of Bridgewater Systems (purchased by Amdocs) where he was instrumental in the company’s turnaround, and as COO of Ironside Technologies (purchased by SSA) where he was responsible for global sales, marketing, product and professional services. In his spare time, Derek enjoys golfing.

Derek Smyth Chief Customer Officer
SVP, Customer Engagement

Denise Jasienczyk

Denise is the Senior Vice President, Customer Engagement at Intelex having joined in 2016.  Denise was previously the Executive Vice President Customer Success and Operation at Vision Critical, where she grew a small team of 15 account managers to a group of 200+ client facing and operational staff managing 500+ blue chip clients. With more than 20 years of experience in customer experience management, client management, and professional services, she has a proven track record of building world class customer experiences and high performance client facing teams.  Prior to joining Vision Critical, Denise worked with Intrawest on the Customer Experience team, and at RMG Connect as a Strategic Planner.

Denise Jasienczyk SVP, Customer Engagement
SVP, Customer Success

Holly Tiessen

Holly is Senior Vice President, Customer Success at Intelex and is responsible for ensuring customers are realizing the full value of Intelex’s solutions. Holly has worked in technology and innovation for 20 years, touching everything from enterprise software sales to client success to entrepreneurship. Holly has spent much of her career at IBM, where she achieved dramatic results as both a salesperson and leader, before transitioning to innovative employee engagement company Achievers where she continued to attain outstanding results in client success. Holly is a recognized leader in developing customer success strategies, advising start-ups and speaking at events. Holly is passionate about leading change, building teams, generating new business, and partnering with clients. Away from work Holly enjoys time with her family exploring Toronto, biking adventures around the world and spending time at the cottage.

Holly Tiessen SVP, Customer Success
SVP, Market Strategy

Cory Gendron

Cory is Senior Vice President of Market Strategy at Intelex. Cory brings more than 15 years of experience in environmental, health, safety, quality and risk management. Cory is responsible for Intelex's go-to-market planning and execution. His responsibility also extends to expanding Intelex’s partner ecosystem, which includes local and international implementation, reseller and third party development partners. He has extensive international experience with a proven track record of forging strong strategic relationships designed to drive growth and expand product commercialization. He also possesses in-depth industry knowledge which he has translated into highly successful environmental, health and safety (EHS) strategies for large, multinational corporations in the Oil & Gas, Aerospace, Consumer Goods and Chemical sectors. Cory has served in a number of progressive business development and leadership roles in both the private and public sector. Prior to joining Intelex Cory served as Vice President, EHS&Sustainability Business Solutions at CH2M Hill and Executive Vice President, Optimized Systems and Solutions at Rolls-Royce. Cory holds a B.Sc. in Environmetrics from the University of Guelph.

Cory Gendron SVP, Market Strategy
Chief Technology Officer

Mike Hicks

Mike is Chief Technical Officer at Intelex. He is a seasoned information technology professional with more than 15 years of experience in the software industry. With an educational background in Computer Science Mike gained his passion for web-hosted, database driven systems while working in a new media company that was one of Canada’s first to develop and host streaming video content. This provided a perfect backdrop for him to join Intelex in 2000 as an IT specialist and system administrator just as Intelex migrated to a web -based platform. Mike has played a lead role in everything from system development to mobile application strategy and has worked with hundreds of clients across all industries. In his current role, Mike ensures innovation, collaboration and excellence within Platform Development, Quality Assurance and Information Technology.

Mike Hicks Chief Technology Officer
SVP, Engineering

Donald Dew

Donald is Senior Vice President, Engineering at Intelex and brings over 25 years of experience in the technology sector. Don directs all aspects of Intelex’s strategic product planning and development. He has extensive experience with applications, having managed dozens of trading floor applications, combined with specialized application support in international marketplaces. Donald has worked with high performance, high scale applications and focuses on building applications that thrive, through best practice application and software development. He started his career as a programmer working with software applications and prior to Intelex he was CTO and EVP Product Management for Critical Path. He has worked with numerous technology companies in various senior management positions including: Product Management, Software Design and Development and Enterprise Software Strategy and has been the driving force behind cutting-edge teams in the fields of finance, secure document exchange and telecommunications.

Donald Dew SVP, Engineering
VP, Strategic Alliances

Kristen Duda

Kristen brings more than 13 years of experience in environmental, health and safety management consulting to Intelex. As a professional engineer, she has hands-on experience implementing environmental compliance programs and strategies for large, multinational manufacturing corporations and defense agencies. Most recently, she served as Vice President with CH2M, a global engineering and consulting firm. While at CH2M, Kristen was responsible for spearheading highly successful environmental sales strategies, which led to double digit growth in the EHS consulting and information management practices, as well as industrial market verticals. Kristen holds a Bachelor’s degree in Chemical Engineering from the University of Illinois at Urbana-Champaign. 

Kristen Duda VP, Strategic Alliances

Meet the Team

To know us is to love us! 

Get to Know Us

From our talented developers to our creative marketing team, and from our global sales and service experts to our enthusiastic sales department, over the last 20 years we’ve built one heck of a team! Successful, hardworking and passionate employees here at Intelex have defined our wonderful work culture and are the reason we’ve been able to achieve so much success over the years.

MARK JAINE
President and CEO
Become a part of the most amazing team in the tech industry!! Learn More
Check out our Culture page if you need more convincing!Our Culture