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How Setpoint Went from 8 Injuries to Zero in One Year
Setpoint Integrated Solutions and LVS are experts in process control. They deliver top-quality valve manufacturing and repair services to industries such as chemicals, refineries, paper mills, oil mills, and more.
Impact
- Reduced OSHA recordable injuries from eight per year to zero for over 12 consecutive months - the first time ever in company history.
- Thousands of safety observations, hazard identifications, and near misses reported each year by employees.
- Strengthened employee engagement and ownership in workplace safety.
Outcome
By implementing Intelex, Setpoint Integrated Solutions and LVS transformed their safety culture. The company moved from having multiple workplace injuries each year to making workplace safety a daily priority. Now, safety is tracked consistently and continuously improved through employee-driven data input.
Intelex Applications
The Challenge for Setpoint Integrated Solutions and LVS
In 2018, Setpoint Integrated Solutions and LVS faced a major safety crisis. Four injuries happened in just one month, serving as an "eye-opener for management." This crisis revealed that safety was not something "you could check once and walk away from."
The company's safety record was concerning - they had eight OSHA recordables in 2018, with an eighth occurring in January, meaning eight injuries in a 12-month rolling period. Management recognized that safety needed to become an active, ongoing process rather than a compliance checklist.
Although the company had already invested in Intelex, they weren't utilizing it to its potential, leaving them without the proper tools needed to drive meaningful safety culture change and employee engagement.
“We went from severely injuring seven or eight people a year to not. That's what it's all about. We're smarter for it, better for it, more profitable for it, and I think we can retain good employees because of it.”
Jim LeBlanc, Director of HSE, Setpoint Integrated Solutions and LVS
“Personally, I don't ever want to have a safety job without this magical tool at my disposal again.”
Jim LeBlanc, Director of HSE, Setpoint Integrated Solutions and LVS
"The new normal is we do not have those types of injuries. We will always strive for the goal of zero, and Intelex was a part of that journey."
Jim LeBlanc, Director of HSE, Setpoint Integrated Solutions and LVS
How Intelex Helped Setpoint Integrated Solutions and LVS
Setpoint took a phased approach to implementing Intelex. They began by using it as an accident investigation tool, conducting root cause analysis and creating trackable action plans. They then fed this information back to employees, showing them "where our losses were, where our mistakes were, and where our lessons learned were."
This evolved into a comprehensive system where employees routinely input thousands of safety observations, hazard IDs, near misses, and incidents directly into Intelex using the mobile app. The inspection tool had a significant impact, giving them the opportunity to "get really professional with our inspections" at both branch and corporate levels.
Employees realized they could make an impact on their workplace by sharing what they know, with Intelex serving as the tool to facilitate this engagement. The transformation was dramatic - for the first time in company history, they achieved over 12 consecutive months without an OSHA-recordable injury, establishing a "new normal" where such injuries are no longer expected.