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How Heraeus Cut Time Spent on Risk Assessments by 60%
Heraeus is a German technology group specializing in precious and special metals, medical technology, quartz glass, sensors, and electronic components. Founded in 1851 with roots going back to a family pharmacy in 1660, it is one of Germany’s largest family-owned companies by revenue. Heraeus serves industries including healthcare, electronics, environment, and industrial manufacturing. Headquartered in Hanau, the company employs over 16,400 people across 100 sites in more than 40 countries and generated €25.6 billion in revenue in 2023.
Impact
- Reduced Lost-Time Incidents: Achieved a 10% reduction in Germany and a 40% reduction in the United States within one year of implementing Intelex.
- Saved Time on Risk Assessments: Cut preparation time for standard risk assessments by 60% using the Intelex risk assessment library.
- Increased User Adoption: Reached approximately 1,000 active users across 83 production sites each month, representing 7% of Heraeus’s global workforce.
- Streamlined EHS Activities: Completed over 1,300 risk assessments and created more than 20,000 action items, replacing hundreds of manual task lists.
Outcome
By implementing Intelex as the backbone of its Global EHS Framework, Heraeus modernized its approach to safety, compliance, and risk management. The new system increased transparency, standardized processes across sites, and strengthened safety culture throughout the organization. Intelex also helped Heraeus automate manual tasks, improve data quality, and position Corporate EHS as a strategic partner to the business, enabling continuous improvement and sustainable risk reduction.
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The Challenge for Heraeus
Heraeus faced challenges with fragmented EHS processes, limited transparency, and manual, time-consuming workflows that made it difficult to identify risks, investigate incidents, and drive consistent improvements across its global sites. Following a corporate restructuring, it became clear that existing methods were not effectively addressing real business needs. Without a centralized system for incident management and action planning, Heraeus struggled to standardize processes, manage data efficiently, and ensure organization-wide accountability for EHS performance.
“As the number and quality of risk assessments is growing, we see an increasing safety awareness and reduction of both risks and incidents. Furthermore, end users preparing a standard risk assessment in Intelex save up to 60 percent of their time when using our risk assessment library.”
Dr. Anja Teske, Head of EHS Governance and Performance at Heraeus
"We see Intelex as integral for our company, as it drives systematic incident management to prevent reoccurrence."
Dr. Anja Teske, Head of EHS Governance and Performance at Heraeus
"It replaces hundreds of Excel task lists, which makes the task management much leaner, user friendly and transparent."
Dr. Anja Teske, Head of EHS Governance and Performance at Heraeus
"Intelex is a major milestone for working globally on EHS topics to fulfill the governance role in a global organization."
Dr. Anja Teske, Head of EHS Governance and Performance at Heraeus
How Intelex Helped Heraeus
Intelex played a central role in helping Heraeus standardize, streamline, and strengthen its global EHS efforts. By serving as the backbone of the Global EHS Framework, Intelex enabled Heraeus to manage incidents, assess risks, and drive action planning through a single, unified system.
This has improved transparency and data quality across the organization, and also helped sites adopt consistent standards for risk assessments and incident investigations.
With real-time visibility into trends and performance metrics, Heraeus can proactively address risks, foster a stronger safety culture, and support continuous improvement across its operations.
Beyond standardization, Intelex has significantly reduced manual workloads and increased efficiency. By digitizing task management and risk assessment processes, Heraeus has eliminated the need for hundreds of disconnected Excel lists, saving employees up to 60% of their time on routine tasks.
The platform has helped embed EHS accountability into everyday work, engaging approximately 1,000 active users across 83 sites monthly. As a result, Heraeus has been able to enhance compliance, reduce incident rates, and position Corporate EHS as a value-adding partner to the broader business strategy.