On-Demand Webinar

EHSQ and 360-Degree Organizational Performance

Organizational performance spans many factors beyond financial performance. For example, a badly timed recall, outbreak, social media disaster, serious workplace injury or death can have lingering effects. Beyond costs to reputation and revenue impacts, processes may have to be adjusted, and performance impacts can ripple. This webinar covers the many ways to monitor and manage performance in an organization and how they are interrelated, including product performance, process performance, performance from the customer's perspective, leadership outcomes, market results, and strategic performance. Find out how Environment, Health, Safety and Quality (EHSQ) contributes to overall performance, and how to use EHSQ to make your organization more efficient and effective.

About the Presenters:

Nicole Radziwill
Nicole Radziwill is VP Global Quality & Supply Chain Practice at Intelex in Toronto, Ontario. She has over two decades experience with quality in software, telecom, manufacturing, aerospace, research instrumentation, and food & beverage industries and is a tenured Associate Professor at James Madison University. Nicole is a Fellow of the American Society for Quality (ASQ), a Certified Six Sigma Black Belt (CSSBB), a National Examiner for the Malcolm Baldrige National Quality Award (MBNQA), and Editor-in-Chief of Software Quality Professional journal with a PhD in Quality Systems from Indiana State. She is one of ASQ's Influential Voices and blogs at http://qualityandinnovation.com. Her research uses data science and applied machine learning for quality improvement.

Graham Freeman:
Graham Freeman is a writer and editor at Intelex Technologies, ULC in Toronto, Canada. He has written extensively on topics such as quality, health and safety, and knowledge organization. Graham works and teaches as a technical writer and has a PhD in music history and theory from the University of Toronto.

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