This product demo video walks through the user-experience and core features of Intelex’s Customer Complaints Management software application. See how this application identifies and analyzes customer complaints and allows you to act on them sooner to reduce the number of customer escapes and gain increased visibility into common customer issues.
Watch and learn how this application can:
- Capture and track all customer complaints
- Analyze complaint data for trends
- Build Action Plans from complaint insights
- Use Insights to correct and prevent reoccurrence
