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Frequently Asked Questions
Intelex Essentials is a simplified version of our Intelex platform. It's designed for easy, DIY configuration, making it ideal for busy teams looking to transition from manual processes to a more efficient, digital approach. Intelex gives you control over your safety and compliance management systems without requiring extensive professional services. It includes core features such as incident management, observations, inspections, meetings management, and document control.
The main difference lies in the complexity and configurability. Intelex Essentials offers a simplified, fixed system that focuses on key functionalities commonly needed by mid-market clients to speed up implementation and minimize service overhead and cost.
The full Intelex platform is highly customizable and built for large enterprises with advanced needs. It offers deep configurability through App Builder, reporting tools and API integration.
There is a pathway to move from Intelex Essentials to the full platform should the need arise.
Yes, we designed Intelex Essentials to make it easy to transition to the full Intelex platform with minimal disruptions. As your company grows, your needs will evolve, and upgrading is a straightforward process. You can simply add additional applications or users and unlock advanced features such as enhanced reporting tools and API integrations, ensuring that your EHS management capabilities keep pace with your organization’s growth.
Intelex Essentials offers a robust set of core applications including Incident Management (covering injury and illness, property damage, environmental incidents, and more), Observations, Inspections, Meetings Management, and Document Control. We’ll be evaluating additional applications for upcoming releases to further enhance your EHS management capabilities.
With Intelex Essentials, you’ll have access to dedicated support throughout your onboarding journey. Our Client Success team is available to guide you through important configuration decisions and ensure that your setup process runs smoothly. For technical assistance, you can submit support tickets through Zendesk, where our team will promptly address any questions or issues. Additional support options are also available to meet your unique needs and help you make the most of your experience.
Yes, Intelex Essentials is fully mobile-responsive and designed for seamless access through web browsers on mobile devices. Although the Intelex mobile app is not supported due to specific platform limitations, our mobile web interface offers a comprehensive and user-friendly experience, empowering you to effectively manage your EHS needs from anywhere.
Pricing for Intelex Essentials is designed to be cost-effective and reduce the need for additional implementation fees. The final pricing will depend on the number of users and your specific requirements. To learn more about your tailored pricing, book a chat with us and we'll be happy to assist you!
