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How Johnson Matthey Achieved TS 16949 Certification with Intelex
Johnson Matthey is a specialty chemicals company focused on its core skills in catalysts, precious metals and specialty chemicals.
Impact
- Achieved TS 16949 certification quickly.
- 98% reduction in paperwork.
- Integrated management systems across multiple locations, enabling real-time reporting.
- Streamlined workflow for document approval and nonconformance reporting.
Outcome
Intelex enabled Johnson Matthey to streamline its document control and nonconformance reporting processes, leading to increased efficiency, faster certification, and seamless multi-location integration.
The Challenge for Johnson Matthey
Before implementing Intelex, Johnson Matthey faced significant challenges in achieving TS 16949 certification. Their manual, paper-based document management system led to inefficiencies and redundancies. That made it difficult to track approvals and ensure compliance. Additionally, the company struggled with synchronizing interrelated activities across three separate plant locations. They needed an automated system to streamline nonconformance reporting and corrective actions, ensuring compliance and efficiency.
“Intelex’s modular system allowed us to select the solutions that were best for us.”
Beege Johnston, Regional Quality Systems Specialist, Johnson Matthey
“The system has played an important role in our ability to both reach TS 16949 certification and maintain it in the future.”
Beege Johnston, Regional Quality Systems Specialist, Johnson Matthey
How Intelex Helped Johnson Matthey
By conducting a thorough needs analysis, Intelex enabled Johnson Matthey to implement a tailored solution that met their specific requirements. The company deployed modules for Document Control, Nonconformance, Corrective/Preventative Actions, Training Management, and Audits Management. The seamless integration delivered quick deployment and immediate benefits.
Intelex’s intuitive, web-based interface enabled easy adoption across multiple locations, integrated management systems, and provided real-time reporting capabilities. The robust teams for client services and technical support ensured ongoing success, helping Johnson Matthey maximize their use of the system.