How Greenheck Group Recorded Its Safest Year Ever with Intelex

Outcome

Since adopting Intelex, the EHS team has achieved significant improvements in safety performance:

• Incident Investigation Turnaround: Average investigation time dropped from 21 days in 2022 to 14 days in 2023 to 7 days in 2024—a 67% reduction.
• OSHA Total Recordable Incident Rates: In 2024, Greenheck Group recorded its safest year in company history, achieving a 26% reduction in total recordable incident rates compared to the previous year —22% better than any prior year.
• Proactive Hazard Identification: An 85% closure rate on hazard identifications, which is a contributing factor to their OSHA TRIR reduction in 2024.

The EHS team has used Intelex to streamline data collection and analysis, allowing them to focus on high-impact safety initiatives instead of manual tasks.

The Challenge for Greenheck Group

Derek Boyd, the Global Environmental Health and Safety Director, leads a team of 10 core EHS professionals who manage safety operations across 30 facilities in the U.S., Mexico, and India.

The organization has tripled in size since 2016. This rapid expansion revealed limitations in its safety management systems. The existing systems were largely manual and inefficient, creating challenges in keeping pace with the company’s evolving needs.

The company’s legacy safety management system led to several critical issues:

• No Centralized Platform: Safety data was tracked and analyzed using disparate Microsoft tools and spreadsheets, creating inefficiencies.
• Manual Processes: Data entry, trend analysis, and regulatory logs required extensive manual effort from Derek and his team.
• System Crashes: Frequent failures disrupted safety reporting and delayed compliance efforts, causing frustration among supervisors, the emergency medical response team, EHS professionals, and plant managers.
• Inefficient Data Access: Delays in accessing data hindered proactive risk management and decision-making.

How Intelex Helped Greenheck Group

Derek and his team initially implemented Intelex’s Incident Reporting feature, piloting it at select facilities to refine processes before a company-wide rollout. This phased approach took approximately six months to ensure strong adoption and minimize disruptions.

With Intelex’s onboarding support and the expertise of the internal EHS team, Greenheck Group not only streamlined implementation but also exceeded its phase one goals, including:

• Migrating historical data from Microsoft products into the platform.
• Creating dashboards to analyze incident trends.
• Generating reports that demonstrated the value of real-time insights to the organization.

With Intelex, the EHS team gained access to previously unavailable insights, helping them to transform the company’s safety culture.

All levels of the organization are empowered by Intelex’s reporting capabilities:

• Leadership now accesses real-time dashboards and monthly reports, ensuring key safety metrics are always available for business reviews.
• Derek’s team creates visual aids for safety boards and screens, enabling frontline workers to see the performance in real-time, rather than waiting for monthly safety meetings.
• Business unit leaders use data to address trends, incidents, and corrective actions with confidence, fostering a culture of continuous improvement aligned with Greenheck Group’s values of learning, innovation, and safe teamwork.