
How the City of Tempe Transformed 500 Environmental Documents into One Unified Compliance System
The City of Tempe – Water Utilities Department
The City of Tempe, located in Arizona, is committed to protecting public health and the environment. The city operates multiple facilities that serve the community and must meet strict environmental regulations to keep residents safe.

Impact
- Full compliance with internal and government environmental rules, regulations, and permits
- 500 critical documents now easily accessible when needed
- 40 city workers trained and using the system daily
- 5 additional Arizona cities adopted the same solution after seeing Tempe's success
Outcome
The City of Tempe implemented Intelex's Environmental Management System and now has complete confidence in their ability to protect the community through consistent environmental compliance and organized documentation.
Intelex Applications
The Challenge for the City of Tempe
The City of Tempe sought to establish an environmental management system to:
- Achieve 100% compliance with internal and government environmental regulations
- Centralize documentation and ensure all required permits, reports, and fees were up to date
- Facilitate internal audits and create reports efficiently
- Sustain compliance both short and long term while providing compliance assessment to all city facilities
Without a centralized system, the city faced challenges in maintaining consistency in environmental documentation and compliance tracking across multiple facilities.
"Intelex’s compliance and document management modules have allowed the City of Tempe to achieve a higher level of compliance confidence than previously thought possible."
David McNeil, Regulatory Compliance Manager, City of Tempe
“Tempe’s vision of consolidating all task-tracking and record-keeping activities necessary to maintain compliance into one desktop application has become a reality.”
David McNeil, Regulatory Compliance Manager, City of Tempe
How Intelex Helped the City of Tempe
Intelex's Environmental Management System provided the City of Tempe with tools to:
- Manage permits, activities, and legal requirements through the Compliance Management module
- Archive approximately 500 documents, including discharge monitoring reports, drinking water reports, invoices, and SOPs, using Document Control
- Train 40 users across the city with an effective on-site “train-the-trainer” approach
- Create one reliable system for tracking environmental responsibilities