New Research Highlights the Importance of ESG for Corporate Reputation, Investor Relations and New Business Opportunities


Reading, UK – [26 May 2022] – According to a new research report launched today, ESG performance and its impact on corporate reputation, investor relations and new business is a growing concern among professionals in Europe’s environmental, social and governance (ESG) community.

Key findings in the research report from the European practice at Intelex Technologies, a leading global provider of cloud-based environmental, health, safety and quality (EHSQ) management software, are:

  • 74 per cent of those surveyed worry that failing to improve ESG performance will negatively impact their organisation’s brand and reputation in the market.
  • 73 per cent of respondents agreed that key stakeholders and investors may start to leave if their organisation does not improve its ESG performance.
  • 72 per cent of respondents said a lack of progress towards ESG targets could negatively impact their organisation’s ability to win new business.

The Intelex report comes at a critical time, both in terms of post-Covid business recovery in Europe and as the importance of ESG continues to build in the investment community. The ESG Global Survey 2021, a report from BNP Paribas[1] on the role of ESG in investing, found that 22 per cent of investors currently integrate ESG into at least 75 per cent of their portfolio, with this number set to increase in the coming years.

Commenting on the Intelex report findings, Intelex’s Gavin Stephenson, Director, EMEA & APAC, said: “In today’s world, the importance of ESG to corporate reputation cannot be underestimated. Forward-looking organisations need to recognise the direct line between ESG and business success – and take urgent action to ensure they have quality, trusted ESG solutions in place that support and guide them to improve business performance.”

The Intelex research highlighted two of the most significant challenges professionals are facing: data and people.

  • 44 per cent of respondents said the number-one challenge they face is measuring ESG performance improvement metrics and return on investment.
  • 36 per cent said they face challenges in gaining employee support for ESG efforts.

Positives in the Intelex report revealed a fair degree of confidence among respondents as to their organisation’s current ESG progress:

  • 45 per cent of respondents said they are very confident in the accuracy of their company’s ESG data.
  • 48 per cent are very confident that their organisation is compliant with all mandatory ESG regulations by which it is governed.

“Our research report highlights two key themes among professionals working in the ESG space. First, there is a clear concern that if organisations fail to deliver on ESG, they could lose competitive advantage. Second, their drive for change is coming up against the harsh reality of making this change happen,” said Gavin.

He added: “The findings show that the key challenges organisations are facing when it comes to ESG are measuring their ESG performance and getting buy-in from their colleagues – two issues that very much go hand-in-hand. Not being able to accurately demonstrate the value of ESG is a key barrier to getting support from colleagues for ESG efforts. With over half of respondents still using off-the-shelf pieces of software such as Excel and SharePoint, it is not all that surprising that many are struggling to measure their performance,” said Gavin.

The Intelex report, Engaging Workers, Growing Business, Protecting the Planet, will be released in three stages, with the first chapter launched Thursday 26 May 2022. The following two chapters will be released throughout June 2022. To read the first chapter of the report, please visit https://bit.ly/ILXESG.


About Intelex

For over 30 years, Intelex has been making a difference in the world by helping our 1,400 customers achieve safer, more sustainable operations. Our web and mobile solutions streamline and simplify environmental, safety, quality and risk management, empowering organizations to meet the challenges of an increasingly complex marketplace while minimizing negative social, environmental and human impacts. Intelex is proud to be an operating company of Fortive Corporation, which provides strength in numbers, strength in skills and perspectives and strength in our shared conviction to make an impact.

About the research report:

  • The research surveyed 720 EHS and ESG professionals across 17 different industry sectors.
  • Respondents were based in the UK, Ireland, Germany, Austria, Switzerland, France, Sweden, Norway, Denmark and Sweden.
  • Respondents represented a variety of job roles, including but not limited to COO; Director of Health, Safety and Environment; Director of Compliance; and Head of ESG.
  • All organisations surveyed had a global annual revenue of at least $250 million USD.

[1] https://www.theia.org/sites/default/files/2021-09/The%20ESG%20Global%20Survey%202021.pdf


Media Contacts

Mike Thompson
Sr. Manager, Creative Services
Intelex Technologies, ULC
[email protected]

Tom Gosschalk / Pavel Pertsov
[email protected]
+ 44 (0)7867 452 269 / +44 (0)20 4571 8353