Defect Tracking Software

Reduce risk by tracking and correcting product defects more efficiently than ever before.
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Intelex Defect Tracking software streamlines the recording and investigation of defects and the completion of corrective and preventive actions (CAPAs) to ensure exceptional quality control.
 

Identify product defects early on and take immediate action

Record product defects in a centralized software system, allowing you to react quickly and implement solutions before small problems turn into more serious issues. Automated notifications ensure the right people are informed as soon as the defect is reported.

Improve speed to market and customer satisfaction

Limit long delays and production slowdowns that can follow the discovery of a defect by tracking and reporting on product defects in real-time. Your customers receive more reliable shipments and you enjoy a more comprehensive view of potential trouble areas.

Save time and lower operating costs

Streamline workflow from identification to resolution, significantly improving productivity and reducing both time and costs associated with correcting quality related issues.

Standardize and streamline product defect reporting

Ensure consistent data is captured for each defect with standardized reporting forms, facilitating a reliable, corporate-wide process for inputting and tracking defects.

Identify, address and eliminate recurring defects

Perform root cause analysis and communicate lessons learned to share best practices across multiple locations, relying on embedded 8D problem solving methodology to address your more complex, recurring problems.

 

Get to know our clients and the difference Intelex has made in their organizations.

Instant access to data from any location

Following a global expansion, England-based produce supplier IPL had to ensure employees in all locations had access to the same data. Intelex ensures they can access it from one source.

Tracey Gunson, Group Quality Project Leader
IPL Inc
Manufacturer sees off-the-charts user adoption

Missouri-based Hussmann Corp. needed a single solution to manage its supply chain. They chose Intelex for its intuitiveness and customization, and users are eagerly adopting it.

Greg Garnier, Quality Management System Leader
Hussmann Corporation
Staying safe and learning from experience

GBW Railcar, headquartered in Oregon, is a railcar repair shop with 40 locations scattered across 39 states in America. The company sought to discover issues of safety non-conformance within its operations, ultimately to prevent similar incidents through lessons learned.

Jennifer Burgett, Corporate Quality Manager
GBW Railcar Services, LLC

Join over 1000 clients and 1,000,000 users worldwide

  • Intelex clients Virgin Atlantic
  • Intelex clients Nestle Prepared Foods
  • Intelex clients Volvo
  • Intelex clients Siemens Water Technology
  • Intelex clients Brenntag North America Inc
  • Intelex clients Brinks Incorporated
  • Intelex clients AEP
  • Chemtura Corporation
  • Agnico Eagle Mines Limited
  • Intelex clients Lafarge SA
  • Moss
  • Intelex clients Standard Aero
  • Intelex clients Xstrata Copper
  • Intelex clients Voyageur Airways

The Intelex Platform

The most powerful EHSQ platform on the market, it provides a robust and secure backbone to the Intelex system and the core management functionality upon which all Intelex solutions are built.

The Intelex Platform comes complete with the following components standard with every implementation:

Mobile & Offline Capability

Access your Intelex system from any smartphone or tablet. No shrunken screen, get a unique, purpose-built mobile experience for each Intelex solution and put the full power of the Intelex system in the hands of every user. Offline capabilities allow remote or unconnected users to capture data and sync when they regain connectivity.

Business Intelligence & Analytics

Gain 360 degree visibility and get the most out of your EHSQ data with our comprehensive BI platform. Reports, dashboards, data slicers and benchmarking provide a powerful, easy-to-use, self-service tool that will enable your organization to make smarter decisions, create a culture of continual improvement and drive operational excellence.

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Translation Workbench

Tailor your Intelex system to support multiple geographic locations and configure the primary language of each location or division across your organization.

Document Control

Store all of your documents in a secure centralized repository, control user access, track versions and revisions and ensure only accurate, up-to-date documents are used.

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EHSQ Community

Connect with EHSQ Professionals from around the world to network, collaborate, and share knowledge and expertise. Access thought leadership insights, best practices, resources, and regulatory changes.

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API Access

Seamlessly communicate with other third party systems and applications to push and pull data from one database to the other. Reduce redundancies and allow more in depth data analysis.

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Root Cause Analysis

Drive continuous improvement using a variety of methodologies, including the standard checklist, fishbone (Ishikawa) diagram, 5 WHY, gap analysis and more.

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Communications Management

Record and track all relevant internal and external communications. Share information, follow up on activities and increase the efficiency and effectiveness of communication processes.

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Meetings Management

Schedule meetings, send automated notifications to attendees, record and track attendance, and assign and track the completion of follow up tasks. Maintain a record of all meetings and associated documents.

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Audit Trail

Maintain a complete history of records created, modified, maintained, archived, retrieved or transmitted. Log the local date, time and user in compliance with FDA 21 CFR Part 11.

Electronic Signatures

Apply a secondary password prompt for critical or high-importance actions. Enable only permitted users to complete these actions and ensure accordance with FDA 21 CFR Part 11.

Single Sign On (SSO)

Ensure a seamless experience with single sign-on capabilities. Users require a single set of credentials in order to access all areas of their Intelex system.

Data Import Tool

Map data from Excel spreadsheets directly to the fields within the Intelex system and import. Import historical data or update data for existing records in the system.

Navigator

Seamlessly guide users through the Intelex system with configurable on-screen tips and walkthroughs to drive user adoption, improve data quality and deliver value on your investment.

Image Mapping

Enhance your data with visuals. Upload images and associate coordinates to records of any object type. Example: Upload a body map image and allow users to identify the area where an injury occurred.

Support & Learning Portal

Get real-time online and phone tech support for any system issues. Access a comprehensive library of self-serve product documentation, support materials and learning tools within the system.

Software Solutions

Cloud-based software applications to address all areas of a top performing EHSQ program

Applications Comply Perform Transform
Document Control
Communications Management
Safety Engagement Score
Root Cause Analysis
Injury and Illness Management
Spill and Release Management
Vehicle Incidents Management
OSHA Reports
WSIB Forms
Behavior Based Safety Management
Job Safety Analysis
Process Hazard Analysis
Case Management
Claims Management
Occupational Health Management
Industrial Hygiene (Exposure Risk Assessment)
Applications Comply Perform Transform
Document Control
Communications Management
Meetings Management
Root Cause Analysis
Permits Management
Legal and Other Requirements
Environmental Aspects and Impacts
Sustainability Performance Indicators
Compliance Assurance
Regulatory Content Gateways
Air Emissions Management
Water Quality Management
Waste Management
Refrigerant Management
Assets and Compliance Tracking System (ACTS)
Applications Comply Perform Transform
Document Control
Communications Management
Meetings Management
Root Cause Analysis
Nonconformance Management (NCR)
Customer Complaints Management
Corrective Action Requests
Monitoring and Measurement
Training Management
Audits Management
Inspections Management
Operational Risk
Management of Change
Advanced Product Quality Planning (APQP)
Failure Mode and Effects Analysis (FMEA)
Production Part Approval Process (PPAP)
Applications Comply Perform Transform
Document Control
Communications Management
Meetings Management
Root Cause Analysis
Supplier Relationship Management
Supplier Nonconformances (NCR)
Audits Management
Inspections Management
Product Management & Bill of Materials
Shipping, Receiving and Inspections

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Join over 1000 of the world's most respected brands who use Intelex every day. Complete this form to access and explore our library of web-based software applications and experience firsthand the industry-leading functionality and tools that Intelex software has to offer.

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