Incident management and incident prevention are not the same activity, and treating them as interchangeable is one of the most persistent challenges in organizational safety. They start from different questions, use different tools, and produce very different outcomes.
Incident management asks:
- What happened?
- Who was involved?
- What action is needed to close this?
Incident prevention asks:
- Why did this happen?
- What does this tell us about
systemic weaknesses? - What needs to change to stop it
happening again?
Ready to move from incident management to incident prevention? Discover how Intelex Investigations & RCA, powered by COMET, can transform your safety program.