Intelex Defect Tracking software streamlines the recording and investigation of defects and the completion of corrective and preventive actions (CAPAs) to ensure exceptional quality control.
Identify product defects early on and take immediate action
Record product defects in a centralized software system, allowing you to react quickly and implement solutions before small problems turn into more serious issues. Automated notifications ensure the right people are informed as soon as the defect is reported.
Improve speed to market and customer satisfaction
Limit long delays and production slowdowns that can follow the discovery of a defect by tracking and reporting on product defects in real-time. Your customers receive more reliable shipments and you enjoy a more comprehensive view of potential trouble areas.
Save time and lower operating costs
Streamline workflow from identification to resolution, significantly improving productivity and reducing both time and costs associated with correcting quality related issues.
Standardize and streamline product defect reporting
Ensure consistent data is captured for each defect with standardized reporting forms, facilitating a reliable, corporate-wide process for inputting and tracking defects.
Identify, address and eliminate recurring defects
Perform root cause analysis and communicate lessons learned to share best practices across multiple locations, relying on embedded 8D problem solving methodology to address your more complex, recurring problems.
Get to know our clients and the difference Intelex has made in their organizations.
Instant access to data from any location
Following a global expansion, England-based produce supplier IPL had to ensure employees in all locations had access to the same data. Intelex ensures they can access it from one source.
Tracey Gunson, Group Quality Project Leader
Manufacturer sees off-the-charts user adoption
Missouri-based Hussmann Corp. needed a single solution to manage its supply chain. They chose Intelex for its intuitiveness and customization, and users are eagerly adopting it.
Greg Garnier, Quality Management System Leader
Staying safe and learning from experience
GBW Railcar, headquartered in Oregon, is a railcar repair shop with 40 locations scattered across 39 states in America. The company sought to discover issues of safety non-conformance within its operations, ultimately to prevent similar incidents through lessons learned.
Jennifer Burgett, Corporate Quality Manager
GBW Railcar Services, LLC
Join over 1,300 clients and 1,600,000 users worldwide
The Intelex Platform
The most powerful EHSQ platform on the market, it provides a robust and secure backbone to the Intelex system and the core management functionality upon which all Intelex solutions are built.
The Intelex Platform comes complete with the following components standard with every implementation:
Mobile & Offline Capability
Access your Intelex system from any smartphone or tablet. No shrunken screen, get a unique, purpose-built mobile experience for each Intelex solution and put the full power of the Intelex system in the hands of every user. Offline capabilities allow remote or unconnected users to capture data and sync when they regain connectivity.
Business Intelligence & Analytics
Gain 360 degree visibility and get the most out of your EHSQ data with our comprehensive BI platform. Reports, dashboards, data slicers and benchmarking provide a powerful, easy-to-use, self-service tool that will enable your organization to make smarter decisions, create a culture of continual improvement and drive operational excellence.Learn more
Tailor your Intelex system to support multiple geographic locations and configure the primary language of each location or division across your organization.
Maintain a complete history of records created, modified, maintained, archived, retrieved or transmitted. Log the local date, time and user in compliance with FDA 21 CFR Part 11.
Apply a secondary password prompt for critical or high-importance actions. Enable only permitted users to complete these actions and ensure accordance with FDA 21 CFR Part 11.
Single Sign On (SSO)
Ensure a seamless experience with single sign-on capabilities. Users require a single set of credentials in order to access all areas of their Intelex system.
Data Import Tool
Map data from Excel spreadsheets directly to the fields within the Intelex system and import. Import historical data or update data for existing records in the system.
Seamlessly guide users through the Intelex system with configurable on-screen tips and walkthroughs to drive user adoption, improve data quality and deliver value on your investment.
Enhance your data with visuals. Upload images and associate coordinates to records of any object type. Example: Upload a body map image and allow users to identify the area where an injury occurred.
Support & Learning Portal
Get real-time online and phone tech support for any system issues. Access a comprehensive library of self-serve product documentation, support materials and learning tools within the system.
Cloud-based software applications to address all areas of a top performing EHSQ program
Health & Safety