Beyond Compliance

Build a Center of Operational Excellence (OpEx) on ISO 9001:2015

ISO 9001 is considered a requirement for many businesses around the world. It provides a framework for improving quality processes and meeting customer requirements in the most efficient way possible.  But certifying to ISO 9001:2015 is not a guarantee of success. When an organization simply checks the boxes for compliance but fails to internalize the quality principles to build a center of operational excellence, the consequences can be increased costs, more bureaucracy, and even business failure. In the new Intelex Insight Report Beyond Compliance: Build a Center of Operational Excellence (OpEx) on ISO 9001:2015, quality thought leader Nicole Radziwill shows you how to move your QMS from meeting the minimum requirements to exceeding expectations and achieving superior business results. You’ll learn about the following:

  • The importance of strong executive commitment to the success of a quality project.
  • How a single source of truth for documentation and data is critical to continuous improvement.
  • Why risk-based thinking is so important to your organization.
  • How frameworks like the Baldrige Excellence Framework (BEF) and European Foundation for Quality Management (EFQM) can complement ISO 9001:2015 to create truly exceptional operational excellence.

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