What Can Go Wrong, Will Go Wrong: Quality Case Studies
What can we learn from high-profile Quality failures?
Quality Management is about anticipating the consequences of errors, carelessness, and inefficiency, and about putting robust processes and measurement systems in place to prevent their occurrence. When errors do occur in organizations with strong Quality Management Systems and practices, the best case is that they only cost an organization time and an insignificant amount of money to resolve. In the worst cases, errors result in loss of life, environmental destruction, reduced market share, brand damage, and significant financial liability.
What are the consequences of Quality failures? How can you respond to them to ensure they don’t happen again? Download this Insight Report to learn:
how human tragedy and catastrophic financial damage can result from poor Quality Management systems, and
how rigorous responses to Quality issues can mitigate damage and prevent future occurrences.
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