Your quality management system consists of people, processes and tools. Yet many organizations neglect the importance of people in a culture of continuous improvement.
Behavioral science expert Dr. Gleb Tsipursky can help. In How to Engage Stakeholders Effectively Through Social Intelligence, Dr. Tsipursky examines the importance of people skills in creating a successful culture of quality. You will learn about the following:
- How social intelligence is critical for collaboration and innovation.
- How to map the stakeholders you need to involve in your projects.
- How simple conversations can be the key to project success.