Junior Salesforce Administrator

Job Department: 
HR, Finance, and Administration

Position Overview

As a member of the Revenue Operations department you will be part of the team responsible for the maintenance and continual improvements for the Salesforce.com platform and its related tools

Responsibilities and Deliverables

  • Work with the team as a system administrator for the Salesforce.com environment
  • Handle all basic administrative function including user setup and reports and dashboards, and other routine tasks
  • Perform regular data cleanliness tasks using Salesforce.com best practice
  • Perform declarative and basic programmatic Salesforce development (Apex, Visualforce, Triggers, Process Builders, Workflow Rules, etc.)
  • Facilitate on the documentation of SFDC processes and automation rules including workflows, process builders, flows and triggers
  • Assist in training of new users and growing the Salesforce.com skill set across the organization.
  • Developing prototypes and designs
  • Keep abreast of Salesforce releases, features and best practices, including testing, evaluation and implementation.

Organizational Alignment

  • Reports to the Senior Business Administrator, Revenue Operations

Qualifications

Skills & Work Traits (Required)

  • A self-starter and output-oriented attitude
  • Strong data management abilities with great attention to detail
  • Strong communication skills
  • Ability to gather, document and detailed specifications for high-level requirements
  • Highly motivated and self-directed with a commitment to quality
  • Ability to handle multiple tasks and projects at a time

Skills & Work Traits (Preferred)

  • A documented history of successfully facilitating projects to completion
  • Demonstrated the ability to understand vague requirements and execute its delivery into functional processes

Technical Competencies ( Required)

  • CRM (ideally Salesforce.com) experience 

Technical Competencies (Preferred)

  • A good grasp on object-oriented programming concepts
  • Keen interest in developing commonly used industry programming languages such as HTML, JavaScript, SQL, and an OOP language [Java, C#, etc.]

Experience

  • A year of working/internship experience preferred but not required
  • Experience working in Lightning a plus
  • Experience working with FinancialForce (including PSA), Pardot, Gainsight a huge plus
  • Working in a fast-paced environment with changing priorities
  • Experience as a developer a plus

Education

  • Bachelor’s degree in a technical or business-related field or previous experience in a similar role  

Other Requirements

  • Please note that this role requires a satisfactory Criminal Background Check and Public Safety Verification

Company Overview

With more than 1,300 clients and 1.6 million users, Intelex Technologies ULC. is a global leader in environmental, health, safety and quality (EHSQ) management software. Since 1992 its scalable, web-based platform and applications have helped clients across all industries improve business performance, mitigate organization-wide risk, and ensure sustained compliance with internationally accepted standards (e.g., ISO 9001, ISO 14001, ISO 45001 and OHSAS 18001) and regulatory requirements. Intelex is one of North America’s fastest-growing tech companies who has recently been recognized as a Great Place to Work for over 7 years, Best Workplace in Technology, Best Workplace for Millennials and Canadian HR Team for fewer than 500 employees and has been recipient of Waterstone’s Most Admired Corporate Cultures award, and Deloitte’s Best Managed Companies award. For more information, visit https://www.intelex.com/careers or see what our employees are saying by following our #ProudIntelexian hashtag.

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