Every organization wants to provide innovative products and services that meet customer requirements and support the business strategy. Yet there is no single approach to achieving this. While zero defects and customer delight are reasonable goals every leader wants to achieve, there are many different ways to get there.
In the webinar The Quality Journey: How to Move from Foundations to Operational Excellence, Nicky Jaine—Quality Director and continuous improvement leader at Intelex Technologies, ULC—shows you how an effective quality practice develops over time and grows to meet the needs of the organization. You will learn about the following:
- How quality principles can support operational excellence.
- How to make quality foundational to your business strategy.
- Why certification is not always the only answer.
For more information and to register, please visit the event page here!
