ISO 9001 Software

The current ISO 9001 standard is ISO 9001:2015, which was released in September 2015. ISO 9001:2015 defines a set of requirements and recommendations for creating business processes, policies and procedures to ensure customer expectations are met or exceeded. ISO 9001:2015 can be used by any company of any size, operating in any industry or location, and is designed to provide several benefits to organizations, including:

• The ability to produce products and services that consistently meet or exceed customer expectations and enhance customer satisfaction.
• The ability to meet all applicable statutory and regulatory requirements.
• The ability to demonstrate risk-based thinking to help pursue opportunities and mitigate against uncertainty.

An ISO 9001 QMS streamlines and automates your organization’s quality program. Organizations are required to determine the processes to be measured, apply the correct tools for collecting the necessary data and then use statistical techniques for analyzing the data to produce actionable insights for continuous improvement. An ISO 9001 QMS implements Plan-Do-Check-Act (PDCA), which is essentially the application of the scientific method to quality control to ensure continuous system improvement. It can be summarized as follows:

• Plan: the organization determines objectives, provides resources and identifies risks and opportunities.
• Do: the organization implements the quality management system according to the plan.
• Check: the organization analyzes the outputs and measures them against the expected outputs and outcomes.
• Act: the organization engages in corrective actions to address deviations and inefficiencies

Intelex ISO 9001 QMS Software helps you produce products and services that exceed customer expectations, enhance customer satisfaction, meet regulatory requirements and demonstrate risk-based thinking so you can pursue opportunities and mitigate against uncertainty.