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Get to know our clients and the stories they have to tell about the difference Intelex has made in their organizations.

Case Study:

Ritchie Bros. Auctioneers

Challenge

  • Wanted to implement an easy-to-use, streamlined system to manage and track all compliance-related documentation.
  • Required a more organized and efficient way of providing reports on various activities to the appropriate departments.  
  • Wanted to introduce a quick and standardized process for license and permit applications.
  • Needed to implement a more transparent working environment, making all documents and company-related files viewable to the appropriately designated people.
  • Desired a shift from a reactive approach to a more proactive one

Intelex Solution

  • Implemented Intelex’s web-based Safety Management System (SMS) to manage and track all compliance-related documentation. 
  • Worked with Intelex’s Client Services Team to ensure a successful implementation, in-depth training and ongoing support. 
  • Facilitated the process of effectively tracking, and reporting on, all documents related to industry standards and mandatory regulations by using the Legal and Other Requirements Module.
  • Achieved corporate transparency by maintaining internal activity in the Intelex System.
  • Created reports and charts to measure Key Performance Indicators (KPIs).

Results

  • Operating at a high level of transparency, allowing for real-time updates from all of their locations around the world.
  • Extracting and sharing information with different departments on a timely basis, and eliminating human error.
  • Utilizing the Legal and Other Requirements to effectively apply for permits and licenses.
  • Utilizing the Filters feature to generate a variety of highlydetailed Reports.
  • Using Scorecards to view data collected from reports and charts, in an instant snapshot​
  • Nelson Ogle, Manager Yard Operations

    "The key for us is the transparency of the tool, because it helps raise awareness and accountability from the field. We are able to create reports in minutes and have up-to-the-minute knowledge of what is happening at our auction sites all over the world. It has changed the way we communicate, in a positive way ."