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Presales Engineer

April 20, 2014

Position Overview

As a member of the Intelex Enterprise Sales Team you will be responsible for providing technical presales support to Account Managers in order to further develop the enterprise sales pipeline and grow enterprise sales revenue. The Presales Engineer will assist in discovery calls, opportunity scoping, product presentations, technical deep dives and standard and custom demonstrations. The selected candidate should be comfortable working in a fast-paced, customer-focused environment.

Responsibilities and Deliverables

  • Analyze technical needs, requirements, and state of a customer's current technical environment and operations
  • Identify opportunities and develop technical solutions to meet customer's needs and requirements
  • Review and validate all solutions to ensure compatibility and consistency with Intelex best practices
  • Communicate the role and value of technology solutions to customers
  • Assist the Sales and Global Services and Support teams with requests for quotes / information, bids, proposals and statements of work
  • Assist with the definition, development, installation and administration of solution demonstrations in the Intelex demo sites
  • Participate regularly in internal product and sales training to maintain and grow skills and knowledge of existing and new products
  • Working in conjunction with Global Services and Support teams to create, maintain and publish templates for implementation plans and scope of work documents
  • Provide input to Product Management regarding changing market conditions/competitor activities
  • Present technical briefings to Client Executives and Technology Staff
  • Understand and abide by all security and operational policies
  • This position may require travel 15-25% travel to support client meetings, attend training and vendor events

Key Deliverables

Deliver pre-sales solutions and interact with clients to ensure achievement of yearly enterprise sales targets.

Organizational Alignment

  • Reports to the Vice President of Enterprise Sales
  • Fosters close cooperative relationships with account managers and sales management
  • Partners with Global Services and Support for understanding of project delivery
  • Partnering with Product Management to understand the product roadmap and evolution of the product

Qualifications

  • Minimum of five years’ experience in designing, developing, configuring, and implementing enterprise software - 3-5 years’ experience in Presales Engineering or Consulting; understands selling and implementing business solutions
  • Knowledge of the Environmental, Health and Safety, and Quality Management space is strongly preferred
  • Demonstrated knowledge of technology through achievement of professional certifications
  • Logical problem-solving approach, ability to clearly communicate business problems and proposed solutions to the customer
  • Strong technical writing skills, and ability to assist Sales and Global Services and Support teams with requests for quotes / information, bids, proposals and statements of work
  • Demonstrate the ability to create technical drawings for solution proposals
  • Strong interpersonal and communication skills, with the ability to present in a group setting
  • Ability to facilitate and conduct webinars / presentations to customers, including conceptual design and white boarding sessions
  • Ability to interact effectively with senior business managers and C-level executives
  • Self-motivated to develop and maintain skill set and product knowledge to maximize value and to deliver quality services to our customers.
  • Professional self-starter, able to work collaboratively with others
  • Projects a professional image and strong business acumen during customer interactions
  • Possesses a sense of urgency, strong organizational and follow up skills

Company Overview

With more than 850 clients and 750,000 system users across dozens of industries, Intelex Technologies Inc. is a leading global provider of environment, health & safety (EHS), quality and business performance management software.

Trusted for more than two decades, Intelex's scalable, web-based platform and suite of EHS, quality and business performance applications have helped clients across all industries improve performance, reduce risk, streamline their business processes and ensure sustained compliance with internationally accepted standards and regulatory requirements.

Intelex continues to win an array of accolades, having been named one of Canada's Best Managed Companies, as well as ranking in the Deloitte Technology Fast 500 North America for five consecutive years and Deloitte Technology Fast 50 North America for three years. Intelex was included on the GTA’s Top Employers exclusive list for three years in a row and Best Employers in the GTA for two years; the results were published in The Globe and Mail and Toronto Star. Intelex was also named one of Canada's 50 Best Small and Medium Employers two years in a row and ranked in the Great Place to Work in Canada list for the past two years.

Please submit a resume to jobs@intelex.com. It is recommended that you visit the www.intelex.com website prior to submission and have an understanding of our business and business needs prior to interview.

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