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Our Awards and Accolades:
October 13, 2013
As part of the Global Services & Support Division, the Implementation Specialist is responsible for leading small to mid-size clients through their entire Intelex software implementation. Implementation Specialists may also work as part of a project team for larger client implementations. Due to our broad client base, travel of approx. 30-40% will be required to our clients’ sites. The Implementation Specialist will report directly to the department manager.
For 20 years, Intelex Technologies has been a global leader in Environmental, Health, Safety, Quality and Business Performance Management software. We enable organizations to ensure the highest standard of health, safety and environmental conditions as well as superior product and service quality by streamlining and integrating business data for our more than 700 clients and 600,000 system users around the world. Intelex continues to earn an array of accolades, having been listed in the Deloitte Technology Fast 500 North America for three consecutive years and included on two exclusive lists of GTA's Best Employers in 2012, the results of which were published in The Globe and Mail and The Toronto Star. Intelex was also named one of Canada's 50 Best Small and Medium Employers in 2012 by AON Hewitt and Queen's School of Business, and ranked 5th in the Great Place to Work Institute’s list of 100 of the best places to work in Canada.
RESPONSIBILITIES AND DELIVERABLES
Project Management / Accounting
Leads multiple, small to mid-size client’s implementation projects.
Provide direction and support to clients throughout the implementation process.
Prepare Statement of Work for each project and associated project plans.
Identify resources needed and assign responsibilities in accordance with project schedule.
Coordinate all tasks / activities as required for client implementations including the management of configuration and customization projects.
Timely submission of time and expense reports, ensuring project team does the same.
Determine and deliver customized training during the project implementation.
Assists in the development of customer specific training and implementation material.
Analysis and Solution Definition
Facilitate requirements gathering sessions with clients to identify business objectives.
Develops detailed requirements specifications and prototypes for client review and approval.
Conducts specifications and prototype review meetings to validate requirements.
Conducts design review meetings to ensure developed system meets all requirements.
Effectively applies our methodology and enforces project standards.
Technical Recommendation and Testing
Serve as subject matter expert with respect to best practice implementation strategies.
Ensure optimal system functionality through design of reports, dashboards and homepages.
Familiar with software development methodologies including waterfall and agile.
Strong technical skills specifically related to cloud computing and database methodology and reporting tools, such as SQL-Server and business objects.
Knowledge of Environmental, Health & Safety and/or Quality Management Systems.
Please submit a resume to firstname.lastname@example.org. It is recommended that you visit the www.intelex.com website prior to submission and have an understanding of our business and business needs prior to interview.