Challenge
- Needed streamlined management processes to effectively capture, track, and interpret quality nonconformance data.
- Required automated document control system to replace current manual system.
- Wanted to determine success of quality processes prior to organizational evolution and expansion.
- Needed a means of benchmarking data as to facilitate 2009 and subsequent target setting.
Solution
- Implemented Intelex’s web-based Quality Management System (QMS) focused primarily on quality nonconformance reporting and document control.
- Configured various QMS modules by adapting work˛ow and setting up routing to facilitate quality management needs.
- Tailored on site training provided by Intelex’s Client Services team allowed employees at GSI Technologies to quickly and effectively learn the Intelex Quality Management System.
- Ease of system use allows for improved efficiency and productivity.
Results
Effective 3 month roll out of Intelex’s Quality Management System.
Automation of processes has allowed individuals at GSI Technologies to actively assume ownership of issues and see issues through their various nonconformance stages.
Centralized document control system has helped streamline the document management process allowing individuals to effectively complete document related tasks.
Future plans include rolling 3 Intelex iForms to further enhance GSI Technologies’ quality processes.
