CUSTOMER COMPLAINT FORM

Intelex's Customer Complaint Management Software provides users with a central location to effectively track and manage customer complaints and all corresponding follow-up actions. In addition, this simple and effective solution enables the reporting of any standard nonconformance that may stem from a given complaint.

FEATURES

  • Streamline Complaint Reporting
    Eliminate paper trails by managing incoming customer complaints in a central, online platform that’s accessible across work groups, departments, and locations.
  • Fail Proof Process Management
    Ensure nothing falls through the cracks, as the Intelex System alerts the person responsible at each stage of the corrective-action process.
  • Integration with Nonconformances Reporting
    Eliminate the potential for work load redundancy by integrating the Intelex Customer Complaint Form with the Intelex Nonconformances and Product Defect Tracking System.
  • Trending and Analysis
    Monitor customer complaint trends using real-time and historical data.

The Intelex Customer Complaint Form is available individually or as part of the Intelex Quality Management and Integrated Management Systems.

Free Trial Access
INTELEX POWER USERS
Automotive - Continental
Government - Military - Lockheed Martin
Metals & Mining - Metso Minerals Limited
Science & Technology - Tyco Valves and Controls
Construction - Komatsu America Corp
Science & Technology - Ferro Corporation
Media & Communications - Pearson
Business & Consulting Services - Terminix International
Food & Beverage - Merisant US, Inc
Education - Rochester Institute of Technology
Biotechnology & Pharmaceuticals - SDI (Strategic Diagnostics, Inc)
Energy - Electricity - AltaLink
Government - Municipal - City of Tempe - Water Utilities Department
Aviation & Aerospace - XO Jet
Education - University of Virginia
Aviation & Aerospace - PAS Technologies, Inc
Paper Products - Nippon Paper Industries USA Co.
Chemical - Air Liquide Canada
Food & Beverage - H.J. Heinz Company
Manufacturing - Celestica, Inc
Over 500 companies world-wide have experienced improved EQH&S performance after implementing Intelex’s web-based software.
Learn More
©Intelex Technologies 1992-2012. Intelex is owned by Intelex Technologies Inc.
and is protected by Canadian & Copyright Laws, International Treaty Provision and all other applicable laws.
About Us | Privacy | Support | Press Room | Blog | Careers | Contact Us