Customer Complaint Form

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Business Performance Management Systems software

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Spill & Release Reporting

Supplier Nonconformances

CUSTOMER COMPLAINT FORM

The Intelex Customer Complaint Form provides users with a central location to effectively track and manage customer complaints and all corresponding follow-up actions. In addition, this simple and effective solution enables the reporting of any standard nonconformance that may stem from a given complaint.

FEATURES

Streamline Complaint Reporting
Eliminate paper trails by managing incoming customer complaints in a central, online platform that’s accessible across work groups, departments, and locations.
Fail Proof Process Management
Ensure nothing falls through the cracks, as the Intelex System alerts the person responsible at each stage of the corrective-action process.
Integration with Nonconformances Reporting
Eliminate the potential for work load redundancy by integrating the Intelex Customer Complaint Form with the Intelex Nonconformances and Product Defect Tracking System.
Trending and Analysis
Monitor customer complaint trends using real-time and historical data.