|
|
|
CUSTOMER COMPLAINT FORM
The Intelex Customer Complaint Form provides users with a central location to effectively
track and manage customer complaints and all corresponding follow-up actions. In
addition, this simple and effective solution enables the reporting of any standard
nonconformance that may stem from a given complaint.
FEATURES
- Streamline Complaint Reporting
Eliminate paper trails by managing incoming customer complaints in a central,
online platform that’s accessible across work groups, departments, and locations.
- Fail Proof Process Management
Ensure nothing falls through the cracks, as the Intelex System alerts the person
responsible at each stage of the corrective-action process.
- Integration with Nonconformances Reporting
Eliminate the potential for work load redundancy by integrating the Intelex Customer
Complaint Form with the
Intelex Nonconformances and Product Defect Tracking System.
- Trending and Analysis
Monitor customer complaint trends using real-time and historical data.
The Intelex Customer Complaint Form is available individually or as part of the
Intelex Quality
Management and
Integrated Management Systems. Learn more about the Intelex Platform.
|
Over 350 companies world-wide have experienced improved EQH&S performance after implementing Intelex’s web-based software.
|
