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October 31, 2014
As part of the Client Services Division, the Project Consultant is responsible for leading small to mid-sizeclients through their entire Intelex software implementation.
Responsibilities and Deliverables
Project Management / Project Accounting
Leads multiple, small to mid-size client implementation projects.
Provides direction and support to clients throughout the implementation process.
Prepares a Statement of Work for each project and associated project plans.
Identifies resources needed and assigns responsibilities in accordance with the project schedule.
Coordinates all tasks and activities as required for client implementations including the management of configuration and customization projects.
Timely submission of time and expense reports, ensuring project team does the same.
Determines and delivers customized training during the project implementation.
Assists in the development of customer specific training and implementation material.
Analysis and Solution Definition
Facilitates requirements gathering sessions with clients to identify business objectives.
Develops detailed requirements specifications and prototypes for client review and approval.
Conducts specifications and prototype review meetings to validate requirements.
Conducts design review meetings to ensure developed system meets all requirements.
Effectively applies our methodology and enforces project standards.
Technical Recommendation and Testing
Serves as subject matter expert with respect to best practice implementation strategies.
Ensures optimal system functionality through design of reports, dashboards and homepages.
Works with Application Support to facilitate the resolution of client technical problems.
Consistently delivers high-quality services to our clients.
Advises clients on project approach and impact to project timelines and resources.
Manages client expectations and project scope to original requirements.
Enforces project deadlines and schedules.
Provides support during implementation phase.
Conducts post implementation review for IP capture of best practices.
Identifies success story candidates for announcement to client community.
Travel to client locations within Canada, the United States and occasional international travel required. Expected travel – 30-40%.
Maintain a baseline utilization rate of 80% and project budgets and timelines.
Reports to a Client Services Team Lead.
Fosters close cooperative relationships with peers within their team, branch, division, and department.
Builds and maintains relationships with cross functional teams within the organization.
Degree in Computer Engineering, Computer Science, Information Technology, Environmental Sciences or a related discipline.
3 to 5 years consulting experience in a professional services environment.
Experience implementing software solutions.
Familiar with software development methodologies including Waterfall and Agile.
Strong interpersonal skills are instrumental to this role.
Knowledge of Environmental, Health & Safety and/or Quality Management Systems, considered an asset.
With more than 850 clients and 750,000 system users across dozens of industries, Intelex Technologies Inc. is a leading global provider of environment, health & safety (EHS), quality and business performance management software.
Trusted for more than two decades, Intelex's scalable, web-based platform and suite of EHS, quality and business performance applications have helped clients across all industries improve performance, reduce risk, streamline their business processes and ensure sustained compliance with internationally accepted standards and regulatory requirements.
Intelex continues to win an array of accolades, having been named one of Canada's Best Managed Companies, as well as ranking in the Deloitte Technology Fast 500 North America for five consecutive years and Deloitte Technology Fast 50 North America for three years. Intelex was included on the GTA’s Top Employers exclusive list for three years in a row and Best Employers in the GTA for two years; the results were published in The Globe and Mail and Toronto Star. Intelex was also named one of Canada's 50 Best Small and Medium Employers two years in a row and ranked in the Great Place to Work in Canada list for the past two years.
Please submit a resume to firstname.lastname@example.org. It is recommended that you visit the www.intelex.com website prior to submission and have an understanding of our business and business needs prior to interview.