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COMPLAINT NOTICE REPORTING
Organizations who pursue continual improvement must address the concerns of part
nonconformances and part defect tracking to ensure their products are meeting the
highest quality standards.
The Intelex Quality Complaint Notice Reporting System is a comprehensive approach
for tracking; reporting; and prompting follow-up on part nonconformance, part defects,
and dispositions. The system also tracks and manages freight activities.
Intelex’s quality complaint notice reporting software is a database driven workflow
management system with web-based functionality. The system can be used for TS 16949
compliance as well as other quality system approaches.
FEATURES
- Streamline Complaint Notice Reporting Processes
Eliminate paper trails by tracking part inventory, creating worksheets, and managing
follow-up activities in centralized, configurable data-entry forms.
- Fail Proof Process Management
Ensure nothing falls through the cracks, as the Intelex System alerts the person
responsible at each stage of the nonconformance follow-up process.
- Freight Management
The Intelex Complaint Notice Reporting System includes a comprehensive approach
to freight management, including customs management, associated cost management,
and reshipments.
- Integration with Quality Nonconformances and Product Defect Tracking
Eliminates the potential for work load redundancy, as this module integrates seamlessly
with the Intelex
Nonconformances and Product Defect Tracking System.
- Satisfies TS 16949 Requirements
Exceed all audits management, part nonconformance, part defect tracking management
requirements of the TS 16949 standard.
The Intelex Complaint Notice Reporting System is available individually or as part
of the Intelex
Quality Management and
Integrated Management Systems.
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