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COMPLAINT NOTICE REPORTING

Organizations who pursue continual improvement must address the concerns of part nonconformances and part defect tracking to ensure their products are meeting the highest quality standards.

The Intelex Quality Complaint Notice Reporting System is a comprehensive approach for tracking; reporting; and prompting follow-up on part nonconformance, part defects, and dispositions. The system also tracks and manages freight activities.

Intelex’s quality complaint notice reporting software is a database driven workflow management system with web-based functionality. The system can be used for TS 16949 compliance as well as other quality system approaches.

FEATURES

  • Streamline Complaint Notice Reporting Processes
    Eliminate paper trails by tracking part inventory, creating worksheets, and managing follow-up activities in centralized, configurable data-entry forms.
  • Fail Proof Process Management
    Ensure nothing falls through the cracks, as the Intelex System alerts the person responsible at each stage of the nonconformance follow-up process.
  • Freight Management
    The Intelex Complaint Notice Reporting System includes a comprehensive approach to freight management, including customs management, associated cost management, and reshipments.
  • Integration with Quality Nonconformances and Product Defect Tracking
    Eliminates the potential for work load redundancy, as this module integrates seamlessly with the Intelex Nonconformances and Product Defect Tracking System.
  • Satisfies TS 16949 Requirements
    Exceed all audits management, part nonconformance, part defect tracking management requirements of the TS 16949 standard.

The Intelex Complaint Notice Reporting System is available individually or as part of the Intelex Quality Management and Integrated Management Systems.

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INTELEX POWER USERS
Business & Consulting Services - Bally Total Fitness
Automotive - Subaru of Indiana Automotive
Manufacturing - Johnson Matthey
Manufacturing - Lydall, Inc
Manufacturing - Hydro Aluminium
Science & Technology - SIRIT Technologies
Construction - Komatsu America Corp
Energy - Electricity - SaskPower
Metals & Mining - Xstrata Copper (formerly Falconbridge)
Manufacturing - Air Liquide Canada
Science & Technology - SDI (Strategic Diagnostics, Inc)
Education - Rochester Institute of Technology
Consumer Goods - Church & Dwight Co. Inc.
Paper Products - Nippon Paper Industries USA Co.
Energy - Oil & Gas - Martin Resource Management
Aerospace & Defense - PAS Technologies, Inc
Energy - Oil & Gas - XTO Energy
Metals & Mining - Metso Minerals Limited
Food & Beverage - Merisant US, Inc
Food & Beverage - Kikkoman Foods
Over 350 companies world-wide have experienced improved EQH&S performance after implementing Intelex’s web-based software.
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